{"id":17714,"date":"2025-05-14T15:57:20","date_gmt":"2025-05-14T15:57:20","guid":{"rendered":"https:\/\/tulip.my\/join\/?page_id=17714"},"modified":"2025-05-14T16:01:55","modified_gmt":"2025-05-14T16:01:55","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/tulip.my\/join\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<script>\n    \/\/ Editable Variables\n    var effectiveDate = \"14\/05\/2025\";\n    var supportEmail = \"support@tulip.my\"; \/\/ replace as needed\n  <\/script>\n  <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script>\n  <div class=\"max-w-3xl mx-auto p-8\">\n    <header class=\"text-center mb-12\">\n      <h1 class=\"text-4xl font-extrabold text-indigo-600\">Refund Policy<\/h1>\n      <p class=\"text-lg mt-2 text-gray-600\">Effective Date: <span id=\"effectiveDate\"><\/span><\/p>\n    <\/header>\n\n    <section class=\"space-y-8 text-lg leading-relaxed\">\n      <p>At Tulip.my, we strive to provide quality learning experiences. If you are not satisfied with your purchase, you may request a refund under the conditions outlined below.<\/p>\n\n      <div>\n        <h2 class=\"text-2xl font-semibold text-indigo-600\">1. Refund Eligibility<\/h2>\n        <p>Refund requests must be made within <strong>7 days of the original purchase date<\/strong>. After this period, we regret that we cannot offer a refund.<\/p>\n      <\/div>\n\n      <div>\n        <h2 class=\"text-2xl font-semibold text-indigo-600\">2. Deductions<\/h2>\n        <p>Approved refunds will be subject to deductions for:<\/p>\n        <ul class=\"list-disc list-inside space-y-1\">\n          <li>Payment gateway processing fees (as charged by third-party providers)<\/li>\n          <li>Any other related or non-recoverable transaction costs<\/li>\n        <\/ul>\n      <\/div>\n\n      <div>\n        <h2 class=\"text-2xl font-semibold text-indigo-600\">3. How to Request a Refund<\/h2>\n        <p>To request a refund, please contact our support team at <a href=\"mailto:\" id=\"supportEmail\" class=\"text-indigo-600 underline\"><\/a> with the following details:<\/p>\n        <ul class=\"list-disc list-inside space-y-1\">\n          <li>Your full name and registered email address<\/li>\n          <li>Proof of purchase (e.g., receipt, transaction ID)<\/li>\n          <li>Reason for requesting the refund<\/li>\n        <\/ul>\n      <\/div>\n\n      <div>\n        <h2 class=\"text-2xl font-semibold text-indigo-600\">4. Processing Time<\/h2>\n        <p>Once we receive your request, we will review it and notify you of the approval or rejection. If approved, your refund will be processed within 7\u201314 business days, depending on your bank or payment method.<\/p>\n      <\/div>\n\n      <div>\n        <h2 class=\"text-2xl font-semibold text-indigo-600\">5. Contact Us<\/h2>\n        <p>If you have any questions regarding our refund policy, please reach out to us at <a href=\"mailto:\" id=\"supportEmailFooter\" class=\"text-indigo-600 underline\"><\/a>.<\/p>\n      <\/div>\n    <\/section>\n  <\/div>\n\n  <script>\n    \/\/ Inject dynamic content\n    document.getElementById(\"effectiveDate\").textContent = effectiveDate;\n    document.getElementById(\"supportEmail\").textContent = supportEmail;\n    document.getElementById(\"supportEmail\").href = \"mailto:\" + supportEmail;\n    document.getElementById(\"supportEmailFooter\").textContent = supportEmail;\n    document.getElementById(\"supportEmailFooter\").href = \"mailto:\" + supportEmail;\n  <\/script>\n","protected":false},"excerpt":{"rendered":"<p>Refund Policy Effective Date: At Tulip.my, we strive to provide quality learning experiences. If you are not satisfied with your purchase, you may request a refund under the conditions outlined [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17714","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/tulip.my\/join\/wp-json\/wp\/v2\/pages\/17714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tulip.my\/join\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tulip.my\/join\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tulip.my\/join\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tulip.my\/join\/wp-json\/wp\/v2\/comments?post=17714"}],"version-history":[{"count":2,"href":"https:\/\/tulip.my\/join\/wp-json\/wp\/v2\/pages\/17714\/revisions"}],"predecessor-version":[{"id":17722,"href":"https:\/\/tulip.my\/join\/wp-json\/wp\/v2\/pages\/17714\/revisions\/17722"}],"wp:attachment":[{"href":"https:\/\/tulip.my\/join\/wp-json\/wp\/v2\/media?parent=17714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}